for Telecommunications
Managing the full service and asset lifecycle in a single scalable platform with IFS Cloud telecommunications software
Enhance customer experience with an end-to-end service management platform
IFS end to end service capabilities resolve slow response times and poor service because 1 single system manages complete end to end service request – from contract centre through to mobile tech. IFS have helped customers achieve a 50% reduction in average request handling time and a 20% improvement in service agent operational effectiveness.
Transform workforce productivity & efficiency with advanced scheduling
Optimizing the productivity of your field workforce while delivering a great experience for your customers is ever more challenging in today’s on-demand economy. IFS’s world-class real-time scheduling and optimization tool uses AI and advanced algorithms to transform the efficiency of your workforce, seeing an increase of 28% more service jobs completed per day
Manage the entire asset lifecycle & Performance Management in one platform
IFS is built for today’s asset-intensive businesses. Powered by the latest in machine learning, augmented reality, and digital twin technology, our solution lets you manage the entire asset lifecycle, from commissioning to decommissioning. IFS listed as #1 in Gartner® Global EAM Market Share 2021 By Revenue
Network Roll-Out (NRO) Solution Value Proposition
IFS uniquely provides a single platform able to address the complex of service, project, and asset.
