Outsourced Services 

 Skills-as-a-Service 

Helpdesk

  • Single Point of Contact for Support Concerns

  • Access via Email, Chat Messaging and Web call 

  • Simple to Medium Level Cases

  • Access to Pool of Resources

Managed Services

  1. Named Account Manager

  2. Covers a wide-range of support services including;

  • Dedicated Team (Functional, Technical and Support) 

  • Dedicated Space 

  • Your very own team offshore

  • Multi-year contracts

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On Demand Services

  • Named Account Manager

  • Dedicated, ad-hoc support specialist or team

  • Simple to Complex Requirements

  • Short-term or Project-based